Privacy Policy for Hotel Palomino
Effective Date: 06/14/2024
1. Introduction
Welcome to Hotel Palomino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our text messaging service provided through RingCentral.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, payment information, and any other information you provide to us.
Automatically Collected Information: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing our website.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our website and services.
- Process and manage your bookings and reservations.
- Communicate with you, including sending booking confirmations, updates, and promotional messages.
- Improve our services and website functionality.
- Comply with legal obligations and enforce our terms and policies.
4. Communications
By booking with Hotel Palomino, you authorize us to send text messages and emails with details regarding your reservation information and other offers. Message/data rates may apply. Consent is not a condition of purchase. If you wish to opt out of receiving promotional messages, you can follow the unsubscribe instructions included in those messages or contact us directly.
SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes under any circumstances.
5. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors, including RingCentral, to provide services such as payment processing, data analysis, and communication tools.
Legal Requirements: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, sale, or transfer of some or all of our assets.
6. Your Choices
You have the following rights regarding your personal information:
Access and Correction: You can access and update your personal information by contacting us.
Opt-Out: You can opt out of receiving promotional messages from us by following the unsubscribe instructions included in those messages or contacting us directly.
7. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Hotel Palomino
150 Palomino Trail
Ridgway, Colorado 81432
Email: howdy@hotelpalomino.com
Phone: 720-677-2457